GTC
Be First Bonus Program
1 participation
1.1 if you wish to participate in our be first bonus program, you must subscribe to our talbot runhof newsletter. you can cancel your subscription to our newsletter at any time by sending an informal e-mail to datenschutz@talbotrunhof.com and unsubscribing via the corresponding option in our newsletters. however, this means that you will also lose your be first status.
1.2 you are not obliged to provide your phone number. by providing your phone number, you consent to it being used by your sales assistant to keep you informed as part of our regular customer service.
1.3 we reserve the right to send you regular e-mails regarding offers on the products from our range. the use of your e-mail address for advertising purposes can be revoked at any time with effect for the future by sending an informal e-mail to datenschutz@talbotrunhof.com or speaking to a talbot runhof sales assistant in person. however, you will lose all benefits associated with the be first bonus program.
1.4 participation is free of charge for talbot runhof customers and is subject to the following terms and conditions. any natural persons aged 16 and above may participate.
1.5 there is a right of appeal to a supervisory authority. details concerning the processing of your data and your rights can be found in our data privacy statement displayed in our store or at www.talbotrunhof.com/datenschutz. i consent to and have noted the information about the processing of my personal data.
2 bonus principles
2.1 when purchasing merchandise in the talbot runhof boutiques, participants receive bonus points that are credited to their customer account after 24 hours. the collected bonus points can be used during the payment process. The bonus points collected during an online purchase can only be redeemed after the return period has expired.
2.2. the bonus amount is set out in section 3. the amount of the accrued bonus can be called up with every purchase in our boutiques.
2.3. talbot runhof reserves the right to freely increase the bonus through special offers, e.g. by doubling the bonus for a certain amount of time or certain product groups, as well as in just one or multiple houses. there is no entitlement to increases of this kind. no claim can be derived for the future from one or multiple increases.
2.4 in the event of a requested deletion of the entry from the customer file or a subscription cancellation to our newsletter and the associated withdrawal of declarations of consent to contact options and misuse, talbot runhof reserves the right to delete the accrued bonus credit and terminate participation in the be first bonus program.
2.5 the distribution of the bonus will take place exclusively via discounts during the payment process. this is set out in section 4. there is no entitlement to a cash payment.
2.6 Accumulated bonus points can only be used on products from the Talbot Runhof range. Application to services (e.g. alterations etc.) is not possible.
2.7 The redemption of multiple vouchers and discounts for a single purchase is not possible within the Be First bonus program.
2.8 no claim can be derived for the future from participation in the be first program and the resulting discounts and benefits.
3 bonus amount
3.1 with every purchase, participants collect bonus points amounting to 5% of the value of the goods. each bonus point collected corresponds to a value of eur 1 or chf 1.
3.2 talbot runhof reserves the right to adjust or change the amount of the bonus. no future entitlement can be derived from the bonus granted.
4 distribution and validity of the bonus
4.1 the bonus credit is distributed to participants exclusively as a discount during the payment process. the credit is non-transferable and will not be paid out in cash.
4.2 The accumulated bonus credit expires if the associated customer account is inactive for 24 months or longer.
4.3 distribution takes place exclusively within two years. if no purchase is made in one of the talbot runhof boutiques or online at www.talbotrunhof.com during this timeframe, talbot runhof reserves the right to delete the accrued bonus credit.
4.4 talbot runhof is not obliged to check the personal identity of the participant when the bonus credit is redeemed. talbot runhof is therefore not liable for the redemption of bonus credit by unauthorized third parties.
5 cancellation, termination and amendment of the terms and conditions
5.1 participants can terminate the agreement to participate in the be first bonus program at any time by e-mailing datenschutz@talbotrunhof.com or in person at a talbot runhof boutique.
5.2 in the event of termination, no replacement will be offered for the accrued bonus credit.
5.3 talbot runhof reserves the right to extraordinarily terminate participation in the befirst bonus program for an important reason. in the event of an extraordinary termination, no replacement will be offered for the bonus points.
5.4. talbot runhof reserves the right to discontinue, expand or amend the befirst bonus program at any time with an effect for the future.
5.5 talbot runhof also reserves the right to amend the terms and conditions with effect for the future, in so far as this is necessary for improving processing, preventing misuse, adjusting to changes in the law, changes to jurisdiction or due to changes in economic conditions and the participant will not be disadvantaged by this in breach of good faith. the participant will be notified of any changes in advance and these will be deemed to have been accepted if the participant does not contest them within six weeks or if the accrued bonus credit is redeemed within this timeframe.
6 advertising/data protection
6.1 in order to register for the talbot runhof be first bonus program, you must provide your full name and complete address as well as an e-mail address.
6.2 by registering, the participant has given his/her consent to be contacted by e-mail and/or phone for advertising purposes and, notwithstanding this, has received the associated information on data protection. further information on data protection can be viewed online at www.talbotrunhof.com/en/data-privacy.
7 consumer arbitration
talbot runhof is not obliged and not prepared to enter into a dispute resolution procedure before a consumer arbitration board.
these terms and conditions are subject to german law, excluding the right of non-purchase, even in the case of orders from abroad.